Privacy Policy

Privacy Policy

(Last updated: [MONTH DAY, 2025])

1. Who We Are

events.360ism.com is operated by 360ism Studios  11 S 12th St, Suite 300D, Richmond, VA 23219, USA (“360ism,” “we,” “us”).

2. Information We Collect

Category Examples Purpose
Contact Data Name, email, phone Booking confirmation, customer support
Identity Data Screen name, social handles Model release attribution, account profiles
Transaction Data Order ID, amount, last 4 digits of card Payment processing and refunds
Technical Data IP address, browser type, device ID, cookies Site security, analytics (Google Analytics)
Marketing Data Newsletter opt-ins, campaign open rates Sending promos, class announcements

3. How We Collect Information

  • Directly from you: During checkout, form submissions, or email correspondence.

  • Automatically: Via cookies, pixels, or similar technologies when you browse the Site.

  • Third-party sources: Payment processors, social media platforms (when you log in or tag us).

4. Legal Bases for Processing (GDPR)

We rely on: (a) contract necessity (fulfilling your booking), (b) legitimate interests (fraud prevention, DAO reporting), (c) consent (newsletter), and (d) legal obligations (tax records).

5. How We Use Information

  • Process bookings, payments, and customer service requests.

  • Send transactional emails (confirmations, reminders).

  • Improve the Site via analytics and A/B testing.

  • Deliver marketing messages if you opt in (unsubscribe link in every email).

  • Comply with legal or regulatory requirements.

6. Sharing & Disclosure

We do not sell or rent your personal data. We share limited data only with:

  1. Payment processors – Stripe, PayPal, Afterpay, Affirm (PCI-DSS compliant).

  2. Email delivery & marketing – [MailerLite / Mailchimp].

  3. Analytics & performance – Google Analytics, Meta Pixel (aggregated, anonymized reporting).

  4. Law enforcement – If required by subpoena or court order.

Each third-party processor is bound by a data-processing agreement and may only process data per our instructions.

7. Cookies & Tracking

We use first-party cookies for session management and third-party cookies for analytics and ad retargeting. You can disable cookies in your browser, but some features may not work.

8. Data Retention

  • Booking & transaction records: 7 years (IRS compliance).

  • Marketing subscriber data: until you unsubscribe or after 18 months of inactivity.

  • Cookie data: as per cookie type (30 days – 26 months).

9. Security

Data is encrypted in transit (HTTPS) and at rest where supported by service providers. Access is limited to trained staff via role-based permissions.

10. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to:

  • Access, correct, or erase personal data.

  • Object to or restrict processing.

  • Port data to another service.

  • Withdraw consent at any time (for marketing).
    Contact: privacy@360ism.com. We respond within 30 days.

11. Children’s Privacy

events.360ism.com is not directed to children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has provided us personal data, contact privacy@360ism.com.

12. International Transfers

Your data may be processed on servers outside your country (e.g., United States). We use Standard Contractual Clauses or similar safeguards for EU/UK transfers.

13. Changes to This Policy

We may update this Policy periodically. Material changes will be highlighted on the Site and sent to registered users via email.

14. Contact Us

For privacy questions or complaints, email privacy@360ism.com or write to our postal address above.